We’re so confident in Giant’s composite technology, if any composite frame or component is structurally damaged while you’re riding in the first two years after you bought it, we’ll repair it or replace it free of charge.
Crash your new frame in the final turn of the local crit? Don’t worry about it! You’re covered. Case a landing and crack your rim? Whoa, way to charge. You’re covered. Handlebars? Same deal. Seatposts? Yep.
We’re backing our products in a way no other company is willing to. We’re confident in what Giant makes. We want you to be too. It’s that simple.
Now, this only goes for product you bought in the U.S. at an authorized Giant dealer, and it only covers damage done while riding, so don’t go driving into your garage with your bike on top of your car. That’s on you.
There are other details you need to know about our Composite Confidence support plan, but our goal is to make it as simple possible, so you can get pedaling again.